Guest Services Staff – DiscOasis NYC @ Wollman Rink (Seasonal)

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Job Type

Seasonal

Indeed’s salary guide

  • Employer does not provide
  • Indeed estimates the salary for this position in New York, NY to be between $60.5K and $40.7K per year.

Full Job Description

Job Purpose

This is a seasonal work that conducts duties for a range of positions in a busy roller rink, with a primary focus on excellent customer service.

Duties and Responsibilities

  • Excellent customer service is a must.
  • Greet all visitors politely and immediately.
  • Ability to provide guests with accurate instructions to the facility within the local area
  • Communicate with guests and workers in a straightforward and professional manner.
  • Apply policies and processes in a professional and correct manner.
  • Handle cash and register transactions correctly.
  • Purchase and rental transactions are processed.
  • Any anomalies with the cash register must be reported to the managers.
  • Skates should be returned to skate racks.
  • Skates should be cleaned.
  • When you return, clean/wipe down your skates.
  • Sharpen skates with skate sharpening equipment.
  • Cleaning activities inside the department on a daily basis
  • All training sessions and staff meetings must be attended.
  • Maintain a clean and secure environment.
  • At the start of the scheduled shift, you must be ready to work right away.
  • Help customers with their equipment.
  • Any extra tasks that may be assigned